Cookies Policy

This Cookies Policy governs the processing of data, including personal data, of users collected through cookies, and complements the general Personal Data Protection and Privacy Policy.

1.Commitment to data protection and privacy

The Cookies or Testimonials Policy governs the processing of data, including personal data, of users (hereinafter the User or Users), collected in the context of the use of websites or applications through cookies, by Dual Borgstena Textile Portugal, Unipessoal, Lda., a legal person with identification number 502355409, as the entity responsible for the processing, hereinafter referred to as Borgstena.

This Policy provides information on the types of cookies used by Borgstena on its website, accessible through the link www.borgstena.com, excluding other sites that may have specific cookie policies. The use of cookies is governed by Regulation (EU) 2016/679 (GDPR), as regards the processing of personal data, and by Law No. 41/2004 of 18 August, as amended by Law No. 46/2012 of 29 August, on the processing of personal data and the protection of privacy in the electronic communications sector. The User may choose the types of cookies that may be downloaded to their internet access device — computer, mobile phone, tablet, among others — through the privacy settings of the browser used (hereinafter the browser).

2.Cookies Policy and Data Protection Policy

This Cookies Policy must be read by the User in conjunction with Borgstena's general Personal Data Protection and Privacy Policy, accessible to the User through the link www.borgstena.com and on the Data Protection Platform.

3.Points of contact

For any question relating to the Cookies Policy, the User may contact Borgstena through the following points of contact:

• email address: info@borgstena.com;
• postal address: EN 234 — km 87.7 (Chão do Pisco), Apartado 35, 3521-909 Nelas;
• telephone contact: (+351) 232 427 660.

4.Concept of cookies

Cookies are small information files placed by the websites visited by the User and stored in the browser of the device used to access the internet, namely a computer or a mobile phone. These files help websites to remember information about the visit and to facilitate the next visit, maintaining the User's actions and preferences for a certain period of time, maintaining or recognising the User's name, the language in which they wish to browse the sites or other settings, as well as personalising the User's experience through specific content or allowing the collection of information about the use of the websites.

5.Categorisations of cookies

Cookies may be classified into three broad categories, according to their purpose, the entity that places them and their useful life or storage period.

6.Categorisation of cookies by purpose

By purpose, cookies are classified as follows:

• necessary cookies — these are functional and necessary to ensure the operation of the website or the availability of the functionalities requested by the User, as well as to save their browsing preferences whenever they use the same device and so request;
• analytical cookies — these are of an ancillary nature and collect statistical information for the analysis of the use of the site and the management of the relationship with visitors, measuring interactions with the advertisements displayed;
• personalisation cookies — these are of an ancillary nature, are not necessary for the operation of the website and improve its performance, allowing the User's browsing experience to be personalised;
• advertising cookies — these are of an ancillary nature and seek to make advertising more relevant for users and advertisers, selecting advertising based on the User's choices, improving campaign performance reports and the presentation of advertisements that the User has already seen or marked as relevant.

7.Categorisation of cookies by placing entity

Considering the entity responsible for placing the cookies, they are classified as follows:

• first-party cookies — sent to the User's device through equipment or domains managed by Borgstena and from which the service requested by the User is provided;
• third-party cookies — sent to the User's device from equipment or a domain managed by a third party over which Borgstena has no control, in which case the third party may process the data collected without Borgstena being able to configure its operation.

8.Categorisation of cookies by useful life period

Considering the useful life of cookies, they are classified as follows:

• session cookies — temporary cookies, usually deleted when the User leaves the website that generated them;
• persistent cookies — cookies that remain on the User's device until a certain date, at browser level, and are used whenever the User visits the site again.

9.List of cookies — presentation

The following types of cookies may be used on the website: strictly necessary cookies.

10.List of cookies — description

As of today, the detailed information regarding the functionalities and use of the cookies is as follows:

11.Acceptance of the use of cookies

Websites cannot operate without the strictly necessary functional cookies, so the User is obliged to accept their use. As for the other types of cookies, the User is free to consent or not to their use. The User's prior and express consent is always requested, unless the placement of certain cookies is strictly necessary to provide the service expressly requested by the User or to give access to a particular feature of that service, namely access to reserved areas or to specific features or pages.

12.Browser configuration

Browsers allow individualised control of the cookies stored on the device, as well as their immediate deletion, should the User wish to stop allowing the local storage of cookies. Any User may change the browser settings to block the installation of cookies or to be notified each time a cookie is set. For more information on how to carry out private browsing and manage cookies efficiently, the instructions of the Firefox, Chrome, Microsoft Edge, Safari and Opera browsers may be consulted. The User should be aware of the consequences of disabling cookies, as this may affect the operation of the websites, since the settings panel of most browsers does not offer a level of detail that allows the removal of only those cookies that are not strictly necessary.

13.Privacy applications

On sites, devices or equipment that offer this type of functionality, the User may have greater control over their cookies by using free privacy protection applications, available on various online platforms.

14.Changes to the Cookies Policy

Borgstena reserves the right, freely and at any time, without prior notice and with immediate effect, to amend, add to or revoke, in whole or in part, this Cookies Policy. All changes are immediately disclosed on the organisation's communication channels, and the User may, depending on the specific type of cookie in question, consent, in an informed manner, to its use or withdraw consent previously granted, by configuring their browser.

15.Exercise of rights

Users may, as holders of personal data, exercise their data protection and privacy rights at any time, namely the rights to withdraw consent, of access, rectification, erasure, portability, restriction or objection to processing, under the terms and with the limitations provided for in the applicable rules. Any request to exercise rights must be addressed in writing to the email address of Borgstena's Data Protection Officer, dataprotection@borgstena.com, or submitted using the Exercise of Rights Form available at any service point or at borgstena.dataprotectionofficer.help/borgstena/forms.

16.Incident reporting

Borgstena has implemented an incident management system for data protection and information security. Should they wish to report the occurrence of a personal data breach — which, accidentally or unlawfully, results in the unauthorised destruction, loss, alteration, disclosure of, or access to, personal data transmitted, stored or otherwise processed — the User may contact the Data Protection Officer at dataprotection@borgstena.com or use Borgstena's general contacts. The Personal Data Breach Incident Reporting Form is available at any service point or at borgstena.dataprotectionofficer.help/borgstena/forms.

17.Suggestions and complaints

Users may submit suggestions on the technical or organisational measures they consider most appropriate to improve data protection and privacy conditions, by email to Borgstena's Data Protection Officer or through the Data Protection and Privacy Suggestion Form, accessible at any service point or at borgstena.dataprotectionofficer.help/borgstena/forms. Users also have the right to lodge a complaint, either by registering the complaint in the Complaints Book or by lodging a complaint with the supervisory authorities. In the latter case, they may submit a petition or complaint directly to the National Data Protection Commission (CNPD), through the contacts available at www.cnpd.pt.

18.Data Protection Officer

Borgstena has appointed a Data Protection Officer, whose points of contact are as follows: email address dataprotection@borgstena.com; postal address Dual Borgstena Textile Portugal, Unipessoal, Lda. — EN 234 — km 87.7 (Chão do Pisco), Apartado 35, 3521-909 Nelas.

19.Permanent security contact point

Borgstena has implemented a Permanent Contact Point for the management of information security and cyberspace security incidents. Should they wish to report the occurrence of an information security incident or a cyberspace security incident, the User may contact Borgstena's Permanent Contact Point through the following communication channels: telephone [PCP telephone to be confirmed]; email [PCP email address to be confirmed]. An Information Security or Cyberspace Security Incident Reporting Form is available at any Borgstena service point, and may also be requested by email to the Permanent Contact Point.

20.Data processing information sheet

For more detailed information on the processing of users' data through cookies, the User may contact the Data Protection Officer at dataprotection@borgstena.com.

21.Useful links

For further information on cookies, on the applicable standards, the configuration of browsing systems and users' rights, please consult www.politicasdecookies.com.

22.Version and date of the Cookies Policy

Version of this Policy: 202605. Date: 25 May 2026. This version supersedes version 2023.04 of 18 April 2023. To consult previous versions of the Cookies Policy, the User may contact the Data Protection Officer at dataprotection@borgstena.com.