Information Security and Cybersecurity · Borgstena Group

Information Security and Cybersecurity

Commitment, procedures, standards and permanent channels of the Borgstena Group in matters of information security, cybersecurity and incident management.

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Reference#PEPD-0848-20260526
Version202605
Date26 May 2026
NatureInstitutional page

Demonstrating Borgstena's commitment to information security, this page brings together the procedures, standards and permanent channels in force in the organisation for the management of information security and cybersecurity incidents.

1. Commitment to information security

Information security is an essential pillar of compliance at the Borgstena Group. The confidentiality, integrity and availability of data — personal or otherwise — are protected by an integrated system of technical and organisational measures, articulated with the Personal Data Protection System and with the management of the supply chain. This commitment is reflected in the existence of a Permanent Contact Point, the implementation of internal standards and the adoption of unified procedures for incident notification and management.

2. Regulatory framework

Information security at the Borgstena Group is governed by the following articulated regulatory references: Article 32 of Regulation (EU) 2016/679 (GDPR), as regards the security of the processing of personal data; Articles 33 and 34 of the GDPR, as regards the notification of personal data breaches to the supervisory authority and communication to the data subject; Directive (EU) 2022/2555 (NIS 2), as regards a high common level of cybersecurity across the Union; and Law No. 41/2004 of 18 August, as regards the security of electronic communications. The national transposition of Directive (EU) 2022/2555 is set out in [national act to be confirmed and referenced on this page after verification in the official journal].

3. Permanent Security Contact Point

The Borgstena Group provides a Permanent Contact Point for the reporting and management of information security and cybersecurity incidents. This channel is accessible to all workers, suppliers, partners and users wishing to report the occurrence of an incident.

Email
Preferred channel for reporting incidents, with logging and documented follow-up.
Telephone
(+351) 213 243 750
Call to a national landline. Handled by the Permanent Contact Point.
Form
Information Security or Cybersecurity Incident Reporting Form.

4. Security Officer

The Borgstena Group has designated a Security Officer, responsible for the coordination of the information security system and for the relationship with the Data Protection Officer, with supplier management and with the operational areas. The Security Officer operates in close coordination with the Permanent Contact Point and reports, within the scope of their attributions, to the Group's leadership.

5. Applicable standards and procedures

Internal standards
Internal Information Security and Cybersecurity Standards
GDPRNIS 2Internal standards governing, at the Borgstena Group, the information security and cybersecurity obligations applicable to systems, data and people.
Incident management
Unified Procedure for Incident Notification and Management
GDPRNIS 2Integrated procedure that articulates the obligations to notify personal data breaches (Articles 33 and 34 of the GDPR) with the obligations to notify incidents under the NIS 2 regime.
Supply chain
Supply Chain Security Policy
NIS 2Policy setting out the security requirements applicable to suppliers. Accessible on the Suppliers page.
Business continuity
Business Continuity Plan
NIS 2Borgstena Group's business continuity plan, articulated with the NIS 2 requirements applicable to critical suppliers.
Access control
Access and Authentication Management Policy
NIS 2Policy applicable to logical and physical access management, strong authentication and segregation of duties in the Borgstena Group's systems.
Awareness
Cybersecurity Awareness Programme
NIS 2Continuous training and awareness programme on cybersecurity for the Borgstena Group's workers.
Note. The standards and procedures identified constitute the reference structure of the Borgstena Group's security system. The specific detail of each document is disclosed internally, the institutional index being presented here.

6. Reporting of incidents

Any person may report the occurrence of an information security or cybersecurity incident to the Permanent Contact Point, namely:

  • the workers of the Borgstena Group, in fulfilment of their employment duties and of the Data Protection and Privacy at Work Policy;
  • suppliers and their employees, in compliance with the Unified Procedure for Incident Notification and Management;
  • users of the website and other data subjects, in the exercise of the right to report a personal data breach.

The communication should identify, as far as possible, the nature of the incident, the time of detection, the systems and data involved and any measures already taken. The subsequent management of the incident — analysis, containment, notifications to the competent authorities and, where applicable, communication to data subjects — is ensured by the Permanent Contact Point, in coordination with the Data Protection Officer.

7. Relationship with the Data Protection Platform

This page is cross-connected with:

8. Term and review

This page is subject to periodic review, under the responsibility of the Security Officer and in coordination with the Data Protection Officer, whenever developments in the regulatory framework — namely in cybersecurity matters — or in the Group's practices so warrant.

Security Officer · Data Protection Officer (DPO)
Borgstena Group
Ref. #PEPD-0848-20260526 · DPP Platform · Information Security · Version 202605 · English version
Borgstena Group
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